Efficient, simple and transparent software for car dealers and their customers.

Autodialog is an online platform that connects dealers, car manufacturers, drivers and third parties in a simple, fast and reliable way. Through one web and mobile application, users have access to all the information about their car — from the moment they take it to the dealer, accessing repairs and maintenance online, to when it is ready and they can pick it up.

Autodialog, Belgium · October 2010 – ongoing · Automotive

Client Growth

Big names including Van den Udenhout, Muntstad and Van Mossel

Faster Upgrades

Decreased time to market, reduced downtime on updates

Paperless operations

Communication, planning and payments fully digitized

Engineering

The platform

Autodialog was looking for ways to digitize the entire car dealership processes, eliminating the need for paper to store information or conduct business. The existing online platform was not mature enough and had technical debt. It lacked innovative and more complex features to support a myriad of operations and to ensure they all performed steadily, without downtime — so they needed new ‘layers’ added to the platform to serve the real needs of dealers, mechanics and users.

Autodialog workshop dispatch board Autodialog mechanic capacity planner Autodialog fleet availability timeline
What we did

A new infrastructure and rethought apps, fitted to their business requirements and built to perform:

  • Created a new infrastructure, and rethought new apps to fit their business requirements and improve performance
  • Solved their intricate tech issues, to come up with better and improved software
  • Transitioned to the Kubernetes platform, automating many of the manual processes involved in deploying, managing and scaling containerized applications
  • Took charge of their entire backend, including business logic, cloud management, persistence, networking, logging, monitoring and deployments
  • Introduced Planning Modules, giving the client and staff an overview of the entire activity in the dealership
  • Digitized the entire after-sell process — communication, payment, planning
Key Features

One Web & Mobile Application

Dealers, car manufacturers, drivers and third parties connected in a simple, fast and reliable way, with all the information about the car in one place.

Planning Modules

A new approach giving client and staff an overview of the entire activity in the dealership, so all processes are transparent, accessible and easy to manage.

Digitized After-Sales

The whole after-sell process — communication, payment, planning — runs on the platform instead of on paper.

Full Backend Ownership

Business logic, cloud management, persistence, networking, logging, monitoring and deployments, all in our charge.

Kubernetes Platform

Deploying, managing and scaling containerized applications is automated, replacing manual processes.

Online Repairs & Maintenance

Drivers follow their car from drop-off to pick-up, accessing repairs and maintenance online throughout.

Technology
  • .NET
  • React
  • Redis
  • Azure
  • RabbitMQ
  • Docker
  • SQL Server
  • Helm
  • Kubernetes
  • Prometheus
  • Grafana
Impact

What a decade of trusted remote collaboration produced

An increased number of clients

Including big names like Van den Udenhout, Muntstad and Van Mossel.

Improved revenue

Once the apps proved to be useful and at the highest standard.

Top technological features

Ensuring high security, improved app scalability and stability.

Enhanced reputation

Becoming a trusted name in the industry.

Decreased time to market

For any upgrades, with reduced downtime while running updates on the apps.

Additional engineers

Available in the same price range.

Testimonial
Our collaboration is more than a decade long, and we have remained together from that day onward. One of the benefits of our partnership is that we have access to a pool of skill within the company: from front-end design and back-end devs to reliable and passionate individuals that provide guidance and a fresh perspective.
Tom Verstraete, Autodialog’s PM

Bring us a challenge like this

Autodialog started as a platform with technical debt and grew into the backbone of a dealer network. Tell us where your platform, infrastructure or aftersales processes are holding the business back, and we will tell you what is worth rebuilding first.