What you take home
- The biggest opportunities sit between systems, not in them. Every report can be right and the picture still be wrong.
- You don’t need a new system or a big project. The evidence is already in your calls, emails and orders.
Five questions. One lunch.
Bring your best guess. Your data already has the answers. We’ll put them side by side over lunch.
- Which customer is quietly leaving?
- What do customers ask for that you don’t sell?
- Which problem does your team fix by hand, every week?
- Where do two of your systems disagree?
- Which alarm stopped ringing, but not the problem?
Agenda
- Arrival
- Welcome
- Initiation and table round: “What can’t you answer today with your own data?”
- Case and demo, trust in one slide, open discussion
- Lunch
- Wrap-up
What’s said here, stays here
The round table runs under the Chatham House Rule: you may use what you hear, but not who said it. That keeps the conversation open and honest.
We set the context and open up the discussion to allow for peer-to-peer learning, identifying what’s truly going on and increasing the relevance of the content.
Your hosts
Luc Vanbecelaere
Business developer with more than 30 years of experience in sales. MIT alumnus, based in Brussels, helping organisations turn new ideas into commercial results.
Niels Chabot
Works with leadership teams whose ambition is outpacing their progress, turning strategy into decisions and execution, with technology and AI used pragmatically as accelerators. Former commercial leader at Meta and EMEA marketing director at Energizer, guest lecturer at international business schools and mentor to leaders and entrepreneurs.
Andrei Popa
Engineer at Expert Network since 2018, moving from full-stack developer to technical lead and now discipline lead. He sets the engineering standards behind the solutions the teams deliver, and has trained computer-science students in Iași.