Car dealers compete on lead generation, omnichannel visibility and online sales. Carflow gives car brands and dealers one platform for stock management, marketing and sales, chosen by 10 OEM partners and more than 1,300 dealers.
Over more than twelve years of partnership, Wildstream built the core of the platform: real-time stock publishing to every channel, a lead hub with brand-level reporting, and online buying and selling with instant valuations.
Together with 10 OEM partners, they use Carflow to capture, follow up and convert leads across the dealer network
Customers selling or trading in their car get an instant estimate online, instead of waiting for a showroom appraisal
A vehicle added or changed once appears on every dealer website, media platform and showroom monitor, with no re-entry
Dealers must update vehicle stock separately on every website and showroom channel. Brands and dealers needed an all-in-one solution to display their vehicles on multiple car websites in one update, while the large number of connections with third-party media platforms was complex to configure, manage and maintain.
Together with 10 OEM partners, they chose Carflow to manage stock, digital showrooms and leads on one platform.
A vehicle added or changed once appears on every dealer website, media platform and showroom monitor, with no re-entry.
Changes go out automatically the moment they are saved, so every channel always shows the same, current stock.
They log in once, and every vehicle they add or change is sent automatically to their websites, third-party media platforms and showroom monitors. Between Carflow and each partner sits CXDB, an intermediary publishing engine that imports vehicle data, translates it into the format each platform expects and keeps every connection in sync.
An intermediary engine that translates vehicle data and keeps every connected platform in sync with the central stock.
Supports XML, JSON and other formats, so each media partner receives vehicle data in exactly the structure it expects.
Imports vehicle data and manages what is published where, keeping every partner connection running with little manual work.
The same stock that feeds dealer websites also appears on in-store monitors, so online and showroom displays always match.
Listings sync without being updated one by one, saving valuable time for dealers and their third-party partners alike.
New media partners are set up through configuration rather than development, so dealers reach extra channels much sooner.
Every listing passes through one publishing engine, so brands and dealers can rely on consistent, quality-assured vehicle data.
Brands and dealers gain competitive value in sales, marketing and operations by keeping stock visible wherever buyers search.
New dealers and media partners plug into the same central stock, so the network grows without extra publishing effort.
Leads arrive through websites, email and social media and are hard to track and follow up. Without one lead management solution across the dealer network, processes differed from dealer to dealer, brands had limited visibility of how leads progressed, and an inconsistent customer experience weakened brand equity.
Together with 10 OEM partners, they use Carflow to capture, follow up and convert leads across the dealer network.
Requests from websites, email, social media and Google land automatically in one lead hub, so no enquiry gets lost.
With every lead visible on one board, dealers respond to customers sooner and turn more of their enquiries into sales.
Requests sent through a website, by email, on social media or through Google land in one lead hub, where dealers capture, nurture and convert them on a Kanban board. A sales tool carries each lead from first contact to order, including printed offers and orders, while brands follow the whole pipeline across their dealer network.
Each lead moves through clear stages on a visual board, so dealers see at a glance which customers need attention.
Captures, nurtures and converts leads from every source in one place, giving each dealer a single list to work from.
Carries each lead through an end-to-end flow from first contact to signed order, without switching to another system.
Offers, orders and other sales documents are generated and printed from Carflow, keeping paperwork consistent across dealers.
Brands monitor how dealers follow up opportunities and report on incoming leads and how many turn into effective sales.
Every dealer in the network works with leads the same way, giving brands one consistent process from contact to sale.
Clear visibility across dealership operations supports better decisions, and everyone knows who follows up on each lead.
The Kanban interface guides dealers through every lead flow, with tracking and reporting built into each stage of the sale.
Brands and dealers gain competitive value in sales, marketing and operations with one lead process across the whole network.
Customers get the same level of follow-up from every dealer, which protects the brand’s reputation across all its showrooms.
Buying and trading in cars involves slow, manual evaluation and quoting. Dealers wanted automotive e-commerce on the same platform as their stock and leads, so customers no longer have to wait for a showroom appraisal and a manually prepared quote.
Customers selling or trading in their car get an instant estimate online, instead of waiting for a showroom appraisal.
The whole sales process runs digitally, from reserving a vehicle online to a quote that is approved without paperwork.
Every car offered to the showroom reaches the dealer as a fresh sales opportunity, ready to be followed up quickly.
Customers can both sell and buy cars through Carflow. Whoever wants to offer their car to the showroom sends their contact details and receives an immediate valuation, based on conditions and margins the dealer sets, while each request becomes a new lead for the dealer to follow up.
Customers can sell their current car and buy their next one through the same platform, in a single online journey.
Dealers set the conditions and margins behind every valuation, so instant online estimates still follow their own rules.
Customers reserve a vehicle online and secure the car they want without first having to visit the dealer’s showroom.
The sales process ends in a digitally approved quote, replacing the paper back-and-forth between customer and dealer.
Dealers gain competitive value in sales, marketing and operations management by offering car buying and selling fully online.
Customers and dealers get an online buying and selling process that meets their needs, keeping platform users happy.
Valuations and quotes no longer have to be prepared by hand, freeing sales staff for real conversations with customers.
“With Wildstream, you truly feel customer is king. You feel listened to and reassured that the team does everything in their power to recreate your vision and take things to the next level. The people here create this feeling of closeness, even if we collaborate remotely. You know the Experts are there for you and it makes everyone feel safe and in capable hands.”